Getting started with Justcasino is straightforward once you know the steps — this guide walks you through each one.
Getting Ready
Before you begin, make sure you have the following ready:
- A valid email address.
- A government-issued ID (passport or driver’s license) for identity verification.
- A payment method you intend to use (credit card, e-wallet, or bank transfer).
- A stable internet connection.
- Familiarity with the platform’s terms and conditions, especially the bonus rules.
How to Sign Up
- Visit the casino’s website. Click the ‘Sign Up’ or ‘Register’ button, usually located at the top right corner.
- Fill in the registration form with your personal details: full name, date of birth, email address, and preferred currency.
- Create a strong username and password. Use a mix of uppercase, lowercase, numbers, and special characters.
- Agree to the terms and conditions. Tick the box to confirm you are of legal age.
- Submit the form. You may receive a confirmation email; click the link to verify your account.
- Log in and proceed to the cashier to make your first deposit.
Mobile App
The platform does not have a dedicated app in the Google Play or Apple App Store. Instead, it offers a mobile-optimized website that works seamlessly in your smartphone’s browser. You can also install it as a progressive web app (PWA) for quick access: open the site in Chrome or Safari, tap the share menu, and select ‘Add to Home Screen’. This creates an icon that launches the casino directly, giving you an app-like experience.
Bonus Strategy
Welcome bonuses often come with wagering requirements. To maximize your chances, calculate the playthrough before claiming.
Example: Suppose you deposit €100 and receive a 100% match bonus up to €200 (so you get €100 bonus). The wagering requirement is 35x (deposit + bonus).
Formula: (Deposit + Bonus) × Wagering Multiple = Total Turnover Required
(€100 + €100) × 35 = €7,000
You must place bets totaling €7,000 before you can withdraw any winnings from the bonus. Focus on games that contribute 100% to wagering (usually slots) and avoid low-contribution games like blackjack. Check the game weightings in the terms.
Good to Know
How to Handle a Delayed Withdrawal
If your withdrawal is delayed beyond the stated processing time (typically 24–48 hours for e-wallets, 3–5 banking days for cards), follow these steps:
- Log in and check your account’s verification status. If documents are pending, submit them again.
- Contact customer support via live chat. Be polite and provide your account ID and withdrawal reference number.
- If live chat is unavailable, send an email to the support address listed on the ‘Contact Us’ page. Include the same details.
- Escalate only after 72 hours if no response. Some casinos have a complaints department or third-party mediator.
Important: Always keep screenshots of your withdrawal request and any communication with support.
Common Questions
How long does it take to verify my account?
Verification usually completes within 24–48 hours after you upload your documents. You may need to provide a selfie with your ID for enhanced security.
Can I use multiple payment methods?
Yes, you can use different methods for deposit and withdrawal, but the casino may require you to withdraw using the same method you deposited with, up to the deposited amount.
Are live dealer games included in wagering requirements?
Live dealer games often contribute less than slots, sometimes as low as 10%. Always check the game contribution percentages in the bonus terms.
What happens if I don’t meet the wagering requirement in time?
If you fail to complete the wagering within the specified period (e.g., 30 days), the bonus and any associated winnings will be forfeited.
This guide covers the essentials to get you started. With the right preparation and knowledge, you can enjoy a smooth experience on the platform.